HR Service Delivery - Human Resources at Ohio State

HR Service Delivery

The HR Service Delivery (HRSD) initiative designed and implemented a model for HR and payroll that includes a consistent organizational structure across campus and the medical center, redesigned processes enabled by Workday and ServiceNow technology, and a renewed focus on customer service with delivery of excellent HR and payroll services to stakeholders. HR Service Delivery is a key pillar of HR’s strategic plan and is within the scope of the Enterprise Project.