Employee and Labor Relations - Human Resources at Ohio State

Employee and Labor Relations

The Office of Human Resources (OHR) serves as a trusted partner to faculty, staff and human resource professionals regarding questions, conflicts and issues that arise in the workplace. OHR’s Employee and Labor Relations team leads these services and strategies for the Ohio State community.

Employee and Labor Relations Consultants combine expertise in workforce policies with a collaborative approach to deliver proactive and strategic services to the university. The team works closely with administrators, managers and human resource professionals to understand the unique needs and objectives of each college and business unit. Consultants also advise and interpret policies, procedures, labor contracts and key federal and state regulations.

Below are some of the core services provided by Employee and Labor Relations. Click the title of the service to read more about how an Employee or Labor Relations Consultant can assist you or your team.

Core Services

Conflict Resolution and Mediation×

Employee and Labor Relations Consultants assist in resolving problems and conflicts before they escalate and assist in facilitating informal mediation. Conflict in the workplace can arise in a wide variety of ways. It can range from misunderstandings, to very mild interpersonal problems, to serious conflicts. Visit HR Policies and Forms for university policies related to conflict resolution.

The Office of Human Resources also offers formal mediation services. Mediation is a voluntary and confidential process in which a neutral third party helps disputing parties work through and resolve problems. It is not available for resolving disputes related to promotion and tenure, discrimination, sexual misconduct, serious misconduct/criminal activity, discharge or issues governed by federal or state law. For more information on mediation services, please call (614) 688-5396.

Resources

  • Employment Dispute Form – If you are experiencing a conflict in the workplace, please use this form to detail the dispute and desired resolutions and submit it to your Human Resource Professional.
  • Mediation FAQ – Detailed information on OHR’s mediation services.
Corrective Action×

Employee and Labor Relations Consultants serve as objective hearing officers in matters involving corrective action, employee grievances and resolutions of dispute, when applicable. Corrective action is the process used to identify and correct undesirable behavior of employees. The objective of corrective action is to eliminate undesirable behavior and provide employee a fair and just process. Visit HR Policies and Forms for university policies related to corrective action.

Resources

  • Performance Improvement Process Guide – A step-by-step guide for the university’s performance improvement process for unclassified, classified civil service and bargaining unit staff. See the Labor Relations webpage for additional information regarding bargaining unit members.
Investigations×

Employee and Labor Relations Consultants perform objective and thorough investigations of employee complaints in many areas, including discrimination, sexual misconduct and workplace violence. Consultants also investigate allegations that university policies have been violated. Investigations play a key role in the university’s risk management strategies and practices. Through consultations and investigations, the Employee and Labor Relations team provide guidance on key employment practices and laws to ensure a healthy work environment.

Contact your Employee and Labor Relationship Consultant for more information on investigations. You man also visit HR Policies and Forms for university policies related to investigation topics.

Resources

Labor Relations×

Employee and Labor Relations Consultants collaborate with human resource professionals to administer and interpret various collective bargaining agreements to ensure integration and consistency across the university, facilitate problem resolution to mitigate risk and work to enhance labor and management relationships.

Visit Labor Relations for additional information, collective bargaining agreements and other resources.

Performance Management×

Employee and Labor Relations Consultants assist managers and human resource professionals in establishing performance expectations and accountability to ensure productive employees and work environments. Performance management is an ongoing process of communication between a supervisor and employee, focused on helping the employee achieve his or her best workplace results. It requires thoughtful planning, ongoing communication and commitment.

View HR Policies and Forms for university policies related to performance management. Managers and human resource professionals can contact their Employee and Labor Relations Consultant for tools and resources to strengthen the performance management process.

Policy Interpretation and Management×

Employee and Labor Relations Consultants provide guidance and development on university policies and procedures, including leave programs and reductions in force.

Visit HR Policies and Forms or contact your Employee and Labor Relations Consultant for more information on university policies. Your Consultant can also provide additional resources related to university policies.