HR Customer Service - Human Resources at Ohio State

HR Customer Service

Adjusted Hours Notice: Please be aware of these upcoming OHR Customer Service and Background Check closures during summer 2019 and plan accordingly:

  • Thursday, July 25, Customer Service phones will close at noon to accommodate packing for the office redesign. Walk-in service will open as usual.
  • Thursday, August 8, phones, walk-in service and fingerprint background checks will be closed all day for Staff Appreciation Day.
  • Friday, August 9, customer service phones will open at 10 a.m. to accommodate move-in time. Walk-in service will be open as usual.

HR Customer Service offers a one-stop human resources information center with representatives available to assist you on a wide range of HR services, including benefits eligibility and enrollment, retirement, Your Plan for Health, applying for employment and more.

All visitors, including faculty, staff and students, who come to the HR Customer Service Center are required to check in with the security desk and provide photo identification.

You may also contact Customer Service to request various HR publications and forms.

HR Customer Service
1590 North High St., Suite 300
(614) 292-1050
(614) 292-7813 (Fax)

Summer Hours (May 6, 2019 – Aug. 9, 2019)
Phone: 7:30 a.m. to 4:30 p.m.
Walk-ins: 7:30 a.m. to 4:30 p.m.

Regular Hours
Phone: 8 a.m. to 5 p.m.
Walk-ins: 8 a.m. to 5 p.m.