HR Customer Service - Human Resources at Ohio State

The health and safety of our employees, their families, and those we interact with daily is a priority.

Main Campus: Please utilize phone/email/fax or drop box for HR services. The drop box is located in the 1st floor lobby at 1590 N. High Street and is available Monday – Friday, 7 a.m. to 5 p.m. If it is critical to speak directly with an HR staff member, please schedule an appointment in advance with the appropriate HR contact, if known, or contact HR Connection at (614) 247-myHR (6947) or email hrconnection@osu.edu.

Wexner Medical Center: Please utilize phone/email/fax for HR services, including Verification of Employment, Change of Information forms and I-9 services. If it is critical to speak directly with an HR staff member, schedule an appointment with the appropriate HR contact, if known, or contact the HR Service Center at (614) 293-4912 or HR.ServiceCenter@osumc.edu.

Fingerprinting Services: Fingerprinting services at the Office of Human Resources (located at the Gateway C Building at 1590 N. High Street) is available by appointment only for critical hires until otherwise communicated. Walk-in appointments are no longer available. Appointments must be made in advance with the Background Check Team at HR‐BackgroundChecks@osu.edu or (614) 292‐3595.

COVID-19: Additional information regarding COVID-19 is available on the university’s coronavirus website or the Human Resources’ COVID-19 website.

Adjusted Hours Notice: Please be aware of these upcoming OHR Customer Service and Background Check closures during summer 2019 and plan accordingly:

• Thursday, July 25, Customer Service phones will close at noon to accommodate packing for the office redesign. Walk-in service will open as usual.
• Thursday, August 8, phones, walk-in service and fingerprint background checks will be closed all day for Staff Appreciation Day.
• Friday, August 9, customer service phones will open at 10 a.m. to accommodate move-in time. Walk-in service will be open as usual.