2019/09/12 – Forming the HR Shared Service Center - Human Resources at Ohio State

Forming the HR Shared Service Center

HRSD Pilot Partners Welcome Event

A significant outcome of the HR Service Delivery (HRSD) initiative is the creation of an HR shared service center at Ohio State. The center, recently named HR Connection, will serve as a hub for high-quality support. HR colleagues participating in the HRSD pilot moved to the Office of Human Resources (OHR) location at South Campus Gateway on September 9, hitting a milestone in the center’s development.

The HRSD pilot partners celebrated their new office space with a welcome event hosted by Senior Vice President Susan Basso and OHR staff. They also took time to get acclimated by setting up technology and personalizing individual workspaces.

Deb Miller, interim director of HR Connection, praised the strong collaboration between OHR and the partnering colleges/units throughout the past few months.

“I’m so excited that we’re getting the team to become one through our collaboration. It’s great to see HR professionals begin identifying as the collective HR Connection team,” said Miller.

Since the HRSD pilot kickoff on July 1, the College of Arts and Sciences, Office of Student Life and Office of Business and Finance (who collectively serve as the pilot partners) have been learning and adopting the modern technology and optimized processes that will shape the future employee experience. The transition to the new HR operating model will begin in January 2020.

The HRSD initiative is facilitated by the Enterprise Project as part of the HR Transformation.

It will advance the HR strategic plan through the following outcomes and benefits:

  • A streamlined service model and efficient business processes
  • Clear and consistent job roles/responsibilities for HR professionals
  • Modern technology and tools for case management and knowledge base
  • A shared service center to provide high-quality support

HRSD pilot efforts will continue to develop in the coming months. Please contact enterprise-project@osu.edu with additional questions.

Share this page

  • Facebook logo
  • Twitter logo
  • LinkedIn logo
  • Yammer logo
  • Google+ logo
  • Reddit logo
  • RSS logo
Search

HR FOCUS

New Wellness Benefits Available for Eligible Faculty and Staff

With the new year underway, eligible faculty and staff have access to new and enhanced benefits as part of Ohio State’s commitment to employee wellness.

Important Prescription Drug Benefit Update

Express Scripts, Inc., the pharmacy benefit manager that provides retail and online pharmacy network providers and services for The Ohio State University Faculty and Staff Health Plan, has recently notified Ohio State of Kroger’s intent to end their pharmacy provider agreement with them at the end of 2022.

Staff Compensation Policy

The Salary Administration & Classification policy has been renamed the "Staff Compensation Policy 3.10," and the content has been revised effective Tuesday, Nov. 1, 2022. The update merges two policies, and most content is carried over from the previous policies.

Ohio State honored with 2022 Governor’s Inclusive Employer Award

The Ohio State University and the Wexner Medical Center were honored with the 2022 Governor’s Inclusive Employer Award on October 17, 2022. The award recognizes the commitment to individuals with disabilities in the workplace.

Weather-related resources and closing reminders

It is important to be aware of the university’s weather-related resources and policy, know your disaster designation and learn how to check the university’s status. Although Ohio State strives to remain open, faculty and staff can be prepared by reviewing this policy and taking note of the resources.

RECENT ARTICLES

Emergency back-up care option for weather closures

Ohio State employees can access up to 10 days of emergency back-up care with a copay as part of expanded family care benefits available through Bright Horizons. This includes when you need a care provider while you work during weather-related school and care center closures. Register in advance with Bright Horizons.

Enrollment Window for Spring Tuition Assistance Closing

Applications for tuition assistance benefits must be submitted each semester, and the enrollment window for spring semester 2023 ends January 13, 2023.

1095-C Tax Form for Employees

Employees will soon receive tax form 1095-C for the previous tax year as part of the university’s reporting requirements under the Affordable Care Act. The 1095-C contains information about medical coverage offered to employees and their dependents by Ohio State. Employees can choose via Workday to receive the form online or by mail.

2023 Benefits Information

As a reminder, elections you made during 2023 Open Enrollment will take effect on January 1, 2023.

Distinguished Staff Award nominations open

The Distinguished Staff Award, the university’s highest honor for staff, recognizes staff members who have made an impact at Ohio State and demonstrated the university’s shared values. The annual award honors 12 staff members for their exceptional leadership, accomplishments, dedication and service to the university. The nomination deadline is Friday, January 27, at 5 p.m.
News Home