Public Service Loan Forgiveness Resources

DocuSign PSLF forms not accepted

Please review the submission instructions on this page to properly submit your form. As a reminder, it may take up to 30 days for forms to be reviewed.

Financial wellness is a critical component of overall well-being. Since Ohio State is a public service employer, employees may be eligible to apply for Public Service Loan Forgiveness (PSLF) if specified applicant criteria are met. The program exists to help individuals working full time in the public service sector achieve forgiveness of student loan debt.

If you have been repaying student loans for at least 10 years and are currently a full-time Ohio State employee or former employee currently employed by a government or not-for-profit organization, you may be eligible for PSLF and may not have to pay back the full balance of your student loans.

Completing the PSLF Application

The PSLF process is outlined on the Federal Student Aid website. Ohio State does not determine eligibility for PSLF. Borrowers may use the Department of Education’s PSLF Help Tool to understand PSLF and complete and download necessary forms.

Questions regarding a PSLF application once it has been submitted to the Department of Education should be directed to the Federal Student Aid Information Center (FSAIC) at 1-800-433-3243.

HR Connection will complete one form per year or when the borrower has reached 10 years and 120 payments.

PSLF Employment Verification Submission Steps via HR Connection:

  1. Complete and download your PSLF application as a PDF. DocuSign PSLF forms are not accepted.
  2. Submit the PDF application using the PSLF Employment Verification form on the HR Connection portal.
    • Forms need to have at least page 1 completed in order to be processed.
    • Tuition.io is available for Wexner Medical Center employees.
  3. The certified form will be returned via email for former employees or in the HR Connection case for current employees. Borrowers are responsible for submitting certified forms to the of Department of Education.

Additional methods of submitting PSLF to HR Connection:

  • Email: HRConnection@osu.edu
  • Fax: 614-292-7813
  • Mail/Drop Box: 1590 North High Street, Suite 300, Columbus, OH 43201
  • Wexner Med Center Employees: Tuition.io

Important Note: Ohio State does not receive status updates after the borrower has submitted their form to the Department of Education. There is a processing backlog at the Department of Education and multiple submissions to Ohio State will not result in quicker processing by either the university or the Department of Education.