Employee Assistance Program (EAP)

To support employees and their families on a wide range of challenges, responsibilities and concerns, Ohio State offers resources and benefits to help enhance the overall well-being of you and your family.

The Ohio State Employee Assistance Program (EAP), in partnership with IMPACT Solutions, an AllOne Health company, has a member portal, online tools, well-being resources and work-life services that are available to eligible Ohio State employees, their dependents, household members, parents, and parents-in-law.

The Ohio State EAP offers many everyday resources to help make your life a little easier and less overwhelming. Individuals have access to up to five free counseling services, resource locators to help find child or adult care, tools to improve your financial wellness, legal services, travel and entertainment planning assistance, support to find cleaning services, on-demand professional development courses, and much more.

The EAP tools and resources are available 24/7 through the personal EAP portal at osu.mylifeexpert.com. The portal can be used to request any of the services offered by completing the online request form for work-life services. You can also request any of the below services by calling 800-678-6265.

Online Portal

Create your private and confidential account by visiting osu.mylifeexpert.com. The Ohio State EAP portal provides you with access to current health and well-being related articles, videos, calculators, and webinars that focus on:

  • Family – parenting tips, developmental stages, childcare, well-being, aging, grief and loss and family assistance
  • Health – healthy living, mindfulness, nutrition, caregiving, COVID-19 and addiction
  • Financial – financial wellness, identity theft, legal, debt, taxes, mortgages and loans
  • Career – career goals, networking, work-life, workplace, management and skill builders
  • Living – consumer safety, green living, travel, pets, Internet safety, disaster, pets and going green
  • College – college planning, financial aid, scholarships, student loans and student well-being

To create your account:

  1. Visit osu.mylifeexpert.com
  2. Create a new account by clicking on the “sign up” button on the upper right side of the screen
  3. Enter company code: buckeyes 
  4. Enter your preferred email address
  5. Select a username that you will remember and complete submission
  6. Check your email to complete registration. (The confirmation email will come from info@mylifeexpert.com and will include an access code to confirm your account)
  7. Follow the directions in the email, to verify your access code with your account and select a secure password
  8. Now, you can login with your username and password

If you have issues creating an account, contact call 800.678.6265 or email eap@osumc.edu.

Resources and Benefits

You may experience difficulty accessing certain areas on the MyLife Expert website. While we work to try and improve this accessibility concern, you may contact HR Connection at 614-247-6947 Monday – Friday 8 am to 5 pm ET for assistance with the calculators and online registration.