Dental Benefits
The Ohio State University Faculty and Staff Dental Plan provides both in-network and out-of-network benefit coverage for dental services. Delta Dental, the plan administrator, provides network coverage through two networks: Delta Dental PPO and Delta Dental Premier. Your out-of-pocket costs are less when you use a provider who participates in the Delta Dental PPO network.
You have two coverage options: Dental Plus and Dental Basic. The Dental Plus benefit has higher employee payroll contributions and provides a greater level of benefit coverage. The enhanced coverage includes a lower deductible, higher annual benefit maximum and a higher lifetime orthodontia maximum with no age limit.
Both dental plan options offer enhanced benefits for individuals with intellectual or developmental disabilities. Coverage includes additional visits to the dentist’s office and/or consultations prior to the first treatment. Coverage also includes up to four total dental cleanings annually for qualified individuals. Read more about these benefit enhancements.
See the Faculty and Staff Dental Plan Specific Plan Details Document for details.
Documents and Resources
- Stay In Network and Save
- Provider Directory (PPO and Premier)
- Delta Dental Member Portal
Dental Benefits Information
If you use a network provider:
- Tell the provider’s office that you are covered by Delta Dental when making an appointment, or at the time of service.
- No claim forms are necessary for network dental services. Your dental provider should file claims directly with Delta Dental, although you may be required to pay for your portion of the expenses at the time of service.
If you use an out-of-network provider:
- The plan pays less for covered services than it does when you use a network provider.
- Your provider may require you to pay for services in full and be reimbursed from Delta Dental by filing a claim.
To help protect themselves and their patients, dentists and staff are wearing more personal protection equipment (PPE) during appointments. This includes masks, face shields, gowns and gloves. The cost of these items has increased with demand, and as a result, some dentists are asking their patients to pay a separate charge for PPE.
However, Delta Dental participating dentists cannot charge you separately for PPE. Per their participation agreement, the cost of PPE is included in the cost of the dental service.
Protecting you from additional charges and fees is just one advantage of staying in network. If your dentist is out-of-network and they charge you for PPE, you are responsible for that cost.
What do I do if my dental office says I have to pay a PPE charge?
If they are in the Delta Dental network, remind them that they cannot charge you separately for PPE.
What if I already paid a PPE charge to my dentist?
If your dentist is in-network and billed you for the cost of PPE, you can submit a balance billing complaint to Delta Dental for follow up. Complaints should include the member name and phone number, date of treatment, dental office name and phone number, and the fee charge. Send complaints to Delta Dental, Attention: Balance Billing, PO Box 9230, Farmington Hills, MI 48333-9230.
What are you doing to help dental offices with the increased cost of PPE?
We understand the financial hardship the pandemic has placed on dentists and practices. That’s why we are offering any practicing, licensed dentist in Michigan, Ohio and Indiana a $1,000 credit to a dental supply distributor. This credit may be used to purchase PPE. Learn more about the provider relief credit by visiting deltadentaloh.com/dentistrelief.
Many Ohio State-based dental providers are included in Delta Dental’s networks.
- The Ohio State University Student Dental Clinic is in the Delta Dental PPO network.
- Some, but not all, of the providers within the Ohio State Dental Faculty Practice are in the Delta Dental PPO or Delta Premier network.
Upon your request, Delta Dental will determine benefit coverage prior to you receiving dental service(s) if the course of treatment is expected to be $200 or more. You or your dentist can send a written description of the procedures and the dentist’s proposed charges to Delta Dental before treatment begins.
The Delta Dental Mobile App helps you get the most out of your dental benefits anytime, anywhere. Use the dentist search or toothbrush timer without logging in, or enter your username and password to securely access your personal benefit information or estimate your dental care costs. Delta Dental’s free app is optimized for iOS (Apple) and Android devices. To download our app on your device, visit the App Store (Apple) or Google Play (Android) and search for Delta Dental. Delta Dental Mobile App information
Dental Benefits FAQs
Delta Dental provides network coverage through Delta Dental PPO and Delta Dental Premier. The OSU Student Dental Clinic is in the Delta Dental PPO network. You can find network dentists online through the Delta Dental website.
The OSU Employee ID is to be utilized for this purpose since it is a number with which you should already be familiar. Delta Dental’s system requires a 9-digit identification number for eligibility and claims processing; therefore, if you have a:
- 8-digit OSU Employee ID – your Delta Dental ID is your Employee ID with a leading zero added to it.
- 9-digit OSU Employee ID – your Delta Dental ID is your Employee ID with no changes.
Dental cards are not required for services. If you would like to obtain a dental card for services, you can print one through the Delta Dental Member Portal.
Each enrolled member and their dependents may have two regular cleanings and exams in the plan year. Two additional cleanings will be covered when medically necessary. (Two additional cleanings per benefit year are considered medically necessary for individuals with at-risk conditions such as documented periodontal disease, diabetes, kidney failure, organ or bone marrow transplant recipient, and for individuals receiving dialysis, chemotherapy, radiation treatment, or are HIV positive.)
Coverage is dependent on the provider’s network affiliation and the dental service received. Please refer to the Dental Plan Benefit Summary and the Dental Plan Specific Plan Details Document for details.
This is intended to be an overview. Refer to the Plan Document for complete information. In the event the information on these pages differs from the Plan Document, the Plan Document will govern.
