Quarterly Training
Jump to classes offeredOHRC offers a wide-range of training programs in several core areas:
- Communication: Build a solid foundation of verbal and written communication skills.
- Diversity: Discover how differences can build strong workplaces and enhance results.
- Managing and Supervising Others: Enhance your ability to supervise staff and create a high-performance workplace.
- Office Environment: Create a workplace that is healthy and productive.
- Personal Effectiveness: Improve your ability to manage your work and increase your satisfaction.
- Work Group Satisfaction: Learn to work effectively with others and achieve great results together.
These core programs are offered in a variety of formats, including half-day and full-day workshops, teleclasses, and brownbags. Programs are offered in each of the six core program areas every quarter, with topics rotating on a regular basis and new programs added throughout the year.
Classes currently offered: Switch to calendar format
Customer Service: Above and Beyond
Strong customer service skills are a key ingredient in our work environment. In this workshop, we will revisit basic customer service techniques including body language, words to use, and ways of dealing with difficult customers. Ways to develop a positive attitude that will energize both you and your customers are included in the class. You will leave ready to tackle all kinds of customers!
Offered:
Offered:
Effective Relationship Building (aka "Networking") Strategies
The university often times feels like a huge, complex organization. So how do navigate your way around and meet new people? Building Relationships aka Networking, of course!! In this interactive class, youll learn effective networking and relationship building strategies so that you can become connected and involved!
Offered:
Offered:
Contact your Learning and Development Consultant for more information
