Benefits

Benefits

Benefits: Hot Topics

Flexible Spending Account Processing Changes Effective June 17

Due to the continued increase in participation in this benefit it has become necessary to adjust the Flexible Spending Account (FSA) reimbursement processing timeline, effective Friday, June 17.

We believe this change will allow OHR to establish realistic expectations related to the turnaround time for processing reimbursements, which will ultimately enable us to better serve our customers.

New FSA Reimbursement Procedures:

  • FSA checks will typically be produced the week after claims are submitted. Checks will continue to be produced on Fridays. For example, an FSA claim received on Wednesday of a given week will typically be paid on Friday of the following week. Additional time may be required for weeks in which a holiday occurs and during peak periods.
  • In the event that there is an issue with an FSA claim submission, we will notify you but it will be your responsibility to resubmit both the claim and the appropriate documentation of the expense before it can be processed. For this reason, we encourage you to keep copies of all receipts and reimbursement requests.

In addition, we want to remind you of the following FSA guidelines:

  • All OTC medication and supplies, vitamins and supplements, and massage therapy require a doctor’s prescription for each submitted claim.
  • Services must be incurred to be eligible for reimbursement; expenses that have been paid and submitted to FSA for reimbursement before the actual date of service occurs will be declined.
  • Services must be incurred to be eligible for reimbursement; expenses that have been paid and submitted to FSA for reimbursement before the actual date of service occurs will be declined.

Any questions can be directed to HR Customer Service at service@hr.osu.edu or 614-292-1050.

OPERS refund process change

Effective Monday (2/14/2011), the Ohio Public Employees Retirement System (OPERS) refund process has changed. OPERS members who want their contributions to be refunded must do so online. Go to opers.org and sign in to MBS (the My Benefits System). Once registered or signed-in, click on “Apply for Refund” and follow the prompts. Printed forms are no longer accepted by the university. Existing paper OPERS refund request forms should be discarded. No refunds will be released by OPERS until 90 days after the last day of covered employment. If you have questions, contact OPERS at (614) 222-7377 or 1-800-222-7377.

Pension Plan Proposed Changes

All of Ohio’s public pension systems have been asked by the Ohio Retirement Study Council (ORSC) to look at a number of options that could help contain costs and strengthen their funds in light of the recent economic challenges. More information on the proposed OPERS and STRS changes can be found on their respective web sites.