The Ohio State University

Benefit Administrator Contact Information

Office of Human Resources Customer Service Center
certification of state service requests, benefit information, enrollment questions, change of beneficiary

Office of Human Resources Benefit Consultants
(by appointment) departmental presentations, life insurance claims coordination, New Employee Orientation - benefit portion, personal benefit counseling, retirement counseling

(614) 292-1050, fax (614) 292-7813
benefits@hr.osu.edu

Office of Human Resources Integrated Disability
Long-Term and Short-Term Disability, Workers' Compensation, Unemployment

Office of Human Resources Consulting Services
For questions about policies, sick and vacation leave and Family/Medical leave (FML)

Office of Human Resources Payroll Services
information on Credit Union, direct deposit, US Savings Bonds, taxes

OSU Faculty and Staff Wellness Program

(614) 292-1894
www.osumhcs.com/wellness

OSU Managed Health Care Systems, Inc. (MHCS)
pre-certification of medical benefits

(614) 292-4700, 1-800-678-6269
www.osumhcs.com

University Faculty and Staff Assistance Program (UFSAP)
free, confidential counseling services

(614) 292-4472
www.osumhcs.com/UFSAP

Anthem Life Insurance Company
life insurance administrator

(614) 436-0688, 1-800-551-7265
http://www.anthem.com/jsp/antiphona/life/landing.jsp

CareWorks of Ohio, Inc.
workers' compensation claims assistance

1-888-627-0058

Delta Dental Plan of Ohio
dental providers and claims assistance

1-800-282-0749
www.deltadentaloh.com
self-service site/claims info https://www.consumertoolkit.com/

Express Scripts
network pharmacies, claims assistance, home delivery service

Patient Care Contact Center       1-866-727-5867

www.express-scripts.com

Specialty Medications                www.curascripts.com

GlobalCare
medical coordination/referral when traveling outside of Ohio

US 1-866-807-6193, international (770) 667-0247

UnumProvident
disability claims administrator

Disability plan administrator & coverage conversion 1-866-245-3013
www.unumprovident.com

Internal Revenue Service (IRS)
tax advice, publications and forms

publications 1-800-829-3676, tax advice 1-800-829-1040
www.irs.ustreas.gov

Medical Mutual of Ohio (MMO)
Regional University Prime Care provider network

1-800-455-6727, Traditional Health Plan Provider Locator 1-800-601-9208
provider directory www.osumhcs.com/search

Ohio Department of Job & Family Services
unemployment benefit administrator

1-800-251-6237
http://jfs.ohio.gov/

Ohio Public Employees Retirement System (OPERS)
retirement account consultation and maintenance

1-800-222-PERS (7377)
http://www.opers.org/

Ohio State Educational Services

Bridge Program (614)292-8860
Continuing Education (614) 292-8860
Fees and Deposits (614) 292-3337
Reach 1 Program (614) 292-1238
University Registrar (614) 292-8500

NGS American
medical claims assistance
P.O. Box 7676 St. Clair Shores, MI 48080

1-866-44-BUCKS
www.ngsamerican.com
self-service site/claims info http://www.ngs-american.com/welcome.asp

Retirement Program Vendor List
approved vendors for the Alternative Retirement Plan (ARP) and Supplemental Retirement Account (SRA)

State Teachers Retirement System of Ohio (STRS)
retirement account consultation and maintenance

1-888-227-7877
contactus@strsoh.org
http://www.strsoh.org/

Vision Service Plan (VSP)
vision claims assistance

1-800-877-7195
www.vsp.com
self-service site/claims info https://www.vsp.com/member/htmls/member_home.jsp